Manage Your Account

Need to update your credit card, manage your account, check your account status or have billing questions, please see below:

Online

Email

Email customerservice@cheetahclean.com with your name, phone number, license plate, and account number.

Phone

MEMBERSHIP FAQs

I have a new vehicle. How do I transfer my pass to another vehicle?

If you have your pass number, please visit any Cheetah Clean Car Wash location to transfer a new pass to a different vehicle. If you need your pass number, please call us at (270) 842-0286.

Will I receive a refund after cancelling my plan?

No, you will not receive a refund. Your plan remains active until your next billing date.

What if I change my mind after I submit my cancellation request?

You will need to stop by a location to reactivate your plan or email us at customerservice@cheetahclean.com or contact customer support at (270) 842-0286.